The National Communications Authority (NCA) has announced its collaboration with mobile network operators (MNOs) to guarantee uninterrupted telecommunication services throughout the upcoming election period and beyond. This proactive measure underscores the critical role of reliable communication in facilitating information dissemination and maintaining public order during such a crucial time.
The NCA has established a dedicated situation room at its monitoring center. This facility will actively monitor media coverage and swiftly address any communication-related complaints received from the public. All reported issues will be promptly escalated to the relevant MNOs for immediate action. This centralized approach ensures a coordinated and efficient response to potential service disruptions.
According to Prof. Ezer Osei Yeboah-Boateng, Deputy Director-General in charge of Technical Operations at the NCA, the situation room is a key element of their comprehensive strategy to ensure seamless service delivery. He emphasized the NCA's commitment to working closely with stakeholders and MNOs to proactively identify and resolve any challenges that may arise. Their collaborative efforts aim to prevent service interruptions and maintain a consistent flow of communication, vital for both citizens and election officials.
The initiative, launched just before the elections, demonstrates the NCA's commitment to its mandate of ensuring reliable and accessible communication services for all Ghanaians.
The situation room's proactive monitoring and rapid response mechanism will play a crucial role in mitigating any potential communication disruptions, ensuring a smooth and transparent electoral process.
The collaboration with MNOs highlights the importance of public-private partnerships in delivering essential services during critical national events. This coordinated approach fosters confidence in the integrity of the election process and ensures that citizens remain well-informed throughout.
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